Book a Chair Car

If you are requesting transport for a COVID positive patient, please include this information at the time of your request. A medical necessity form and insurance information ARE REQUIRED at the time the request is made. No transport can be confirmed without this information. Any ambulatory patient able to travel using any other means MUST do so.

Additionally, we will not allow “plus one” riders to travel with the patient/resident unless medically necessary.

View Availability by Division

This page is your portal to viewing real time availability of the chair car fleet serving your division. To see what chair car slots are available for booking click on the name of your division.

Requests will be taken M-F between 9 am and 5 pm
Request should be made at least 72 hours in advance

Call a Chair Car Specialist to Confirm

This tool will assist in identifying available slots, but you will need to call a chair car specialist to book the appointment.

For Medical Needs Only

Chair car transportation is not available for patients who have no medical need for a chair car transport. The patient’s Face Sheet and completed Medical Necessity form must be faxed or emailed in advance of the transport. These forms are required for all transports.

Appointments & Urgent Care

You can use this schedule, which spans 90 days, to make appointments based on actual availability. If you need urgent transportation for a time slot not visually available, please call your Division call center and speak with a chair car specialist to explain your urgent need.

New Patients Must Be Approved

All requests for new, repetitive patients must be approved by a supervisor as there is very limited availability for repetitive trips. Current repetitive trips and adult day health will be honored.

Limited Availability

There is extremely limited availability to book trips after 1 pm in order to accommodate return trips.

Cataldo Availability Link: click above

Facilities served by the Cataldo Division will click on the Cataldo logo above.
Find an available time slot and call a chair car specialist to book the appointment.
Cataldo Chair Car Call Center: 781-873-4360
Cataldo Fax for Chair Car supporting documents: 781-873-4373
Email: – If email, please make subject line: Cataldo CC Trip# XXXX

Atlantic Availability Link: click above

Facilities served by the Atlantic Division will click on the Atlantic logo above.
Find an available time slot and call a chair car specialist to book the appointment.
Atlantic Chair Car Call Center: 978-531-5422
Atlantic Fax for Chair Car supporting documents: 978-531-5466
Email: ChairCar@cataldoambulance.com – If email, please make subject line: Atlantic CC Trip# XXXX

Downloadable Documents

Medical Necessity Form

Alternative Options: suggested alternatives for ambulatory patients

Chair Car Booking FAQ