Bill Pay
Frequently Asked Questions
Here are the answers to some frequently asked questions.
If your question is not listed call us at 617-625-0126.
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Why did I receive this bill? I did not call for the transport.
Cataldo Ambulance Service, Inc. is a private ambulance company and our services are not funded through any other means. The patient and/or their insurance provider is responsible for the payment of services.
Can I pay my bill online?
You absolutely may pay your bill online! Use the blue “Pay Your Bill Here” button on this page, fill out the form and initiate your payment. Yes, it’s that easy!
What forms of payment do you accept?
We accept forms of payment by Visa, MasterCard, Discover or American Express. You may also mail in your payment, made payable to Cataldo Ambulance Service, Inc. or Atlantic Ambulance Service, Inc., via check or money order to the address listed below. If you would like to pay cash, please feel free to come to our Corporate Headquarters and make your payment in person with our Customer Service Department. You may visit our Corporate Headquarters during normal business hours of 8:30AM to 5:00PM Monday through Thursday and 8:30AM to 4:45PM on Friday.
Can I receive a copy of my receipt?
Sure, a receipt will be emailed to you once your payment has been successfully received.
If you did not pay online and would like a receipt mailed to you, please contact our Customer Service Department at 617-625-0126.
Where can I mail my payment?
Cataldo Ambulance Service, Inc.
137 Washington Street
P.O. Box 435
Somerville, MA 02143
I have a question about my bill and I would like to speak to a LIVE representative.
If you would like to discuss your account in person, you may visit our Corporate Headquarters during normal business hours of 8:30AM to 5:00PM Monday through Thursday and 8:30AM to 4:45PM on Friday.