Cataldo Ambulance Service, Inc. is a private ambulance company and our services are not funded through any other means. The patient and/or their insurance provider is responsible for the payment of services.

You absolutely may pay your bill online! Use the blue “Pay Your Bill Here” button on this page, fill out the form and initiate your payment. Yes, it’s that easy!

We accept forms of payment by Visa, MasterCard, Discover or American Express. You may also mail in your payment, made payable to Cataldo Ambulance Service, Inc. or Atlantic Ambulance Service, Inc., via check or money order to the address listed below. If you would like to pay cash, please feel free to come to our Corporate Headquarters and make your payment in person with our Customer Service Department. You may visit our Corporate Headquarters during normal business hours of 8:30AM to 5:00PM Monday through Thursday and 8:30AM to 4:45PM on Friday.

Sure, a receipt will be emailed to you once your payment has been successfully received.
If you did not pay online and would like a receipt mailed to you, please contact our Customer Service Department at 617-625-0126.

You may mail your payment to our Corporate Headquarters located at:
Cataldo Ambulance Service, Inc.
137 Washington Street
P.O. Box 435
Somerville, MA 02143

Perfect, here at Cataldo Ambulance Service, Inc. if you call during our business hours you will speak to a live representative. No recorded messages and dial prompts here! Customer Service is a priority to us and we want to be sure you get the service you need. After all, if you are taking time out of your day to call we want to hear from you!
If you would like to discuss your account in person, you may visit our Corporate Headquarters during normal business hours of 8:30AM to 5:00PM Monday through Thursday and 8:30AM to 4:45PM on Friday.

Visit this page on our website and call the Dispatch number.

Most major insurance companies, for instance, Medicare Part B do not cover wheel chair transportation.

Yes, they sure are! Atlantic Ambulance Service, Inc. is actually a division of Cataldo Ambulance Service, Inc.

We cannot guarantee coverage. If you have specific questions about your coverage, we would ask that you contact your insurance company direct by calling the phone number located on your insurance identification card.

We strive to do what we can to work with our patients during their financial hardships; however, we cannot guarantee we can offer a discount. Please contact our Customer Service Department to discuss your account further.

There are numerous reasons why you could be getting a bill. Most common reasons is due to your deductible or copay. We are here to go over your bill. The fastest way to understand your bill is to contact your insurance company or obtain a copy of your EOB or Explanation of Benefits from your insurance company. There it will explain why you are receiving a bill. You may also contact our Customer Service Department and we can also assist you in understanding your bill.

Absolutely! Please contact our Customer Service Department 8:30AM to 8:30PM Monday through Thursday and 8:30AM to 4:45PM on Friday and they can take your payment over the phone.

We sure do! Please contact our Customer Service Department 8:30AM to 8:30PM Monday through Thursday and 8:30AM to 4:45PM on Friday and they can set that right up for you.

Please contact our Customer Service Department 8:30AM to 8:30PM Monday through Thursday and 8:30AM to 4:45PM on Friday