Cataldo is a leader in implementing the most advanced technology to provide a superior service to our customers
The Emergency Medical Dispatch Resource Center is no exception. We were the first Next-Generation-Ready 911 Public Safety Answering Point in Massachusetts. Additionally, we were the first to provide Mass State E-911 Department approved Continuing Education classes in house, and the first off-site training center for the Mass State E-911 Telecommunicator Certification Class.
We boast one of the largest EMD Quality Assurance Departments in the State, and have an Active Dispatcher Incentive Program which also plans recognition and celebration of our Telecommunicators.
We are the largest 911 EMD Resource Center, and the only Geo-Diverse Networked 911 Communications Center in the State of Massachusetts.